Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be new, unused, in its original packaging, and accompanied by proof of purchase.

To start a return, contact us at hssnmlk68@gmail.com.

Returns are processed by mail only. Return instructions and the return address will be provided after your request is approved.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damages and issues

Please contact us within 48 hours of delivery if your item arrives damaged or incorrect.

Exchanges

We accept exchanges within 30 days for eligible unused products.

The fastest way to ensure you get what you want is to return the item you have, and once accepted, make a separate purchase for the new item.

Non-returnable items

We do not accept returns for:
• Sale items
• Gift cards
• Personalized/custom products
• Opened personal care products
• Hazardous materials

Refunds

Once we receive and inspect your return, we will notify you if your refund is approved.

Approved refunds are processed to the original payment method within 5 business days.

If more than 15 business days have passed after approval, contact us at hssnmlk68@gmail.com.