Shipping policy

Shipping Policy

Thank you for shopping with 1to20.store.

UAE Delivery Only

We currently ship within the United Arab Emirates only.

Shipping Fee

We charge an AED 10 flat shipping fee for eligible orders shipped within the UAE.

Estimated Delivery Time

Estimated delivery time is 6-8 business days.

Shipping Confirmation & Tracking

Once your order has shipped, you may receive a shipping confirmation email with tracking information when available.

Shipping Delays

Delivery times are estimates and may be affected by public holidays, weather conditions, courier delays, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@1to20.store

Phone: +971 50 398 2405

Address:
Saih Shuaib 2, Dubai Industrial City (DIC)
Building Al Sondos 1, Flat 503
Dubai, United Arab Emirates